FAQ



What types of vehicles can you tow?

 We can tow a wide range of vehicles including cars, trucks, motorcycles, and even heavy-duty vehicles. Each type of vehicle requires different handling, and we are equipped to manage them all.



How quickly can you respond to a towing request?

Our response time typically ranges from 30 min to 1 hr, depending on your location and current traffic conditions. We strive to reach you as quickly as possible.



What should I do while waiting for the tow truck to arrive?

Remain in a safe location near your vehicle if possible. If you’re on a busy road, stay inside your car with the seatbelt fastened. Turn on your hazard lights, especially in low visibility conditions.



Can you tow vehicles involved in accidents?

Yes, we are equipped to handle vehicles that have been in accidents. Our operators are trained to tow vehicles safely and efficiently, even in complex accident scenarios.



How do I know if my vehicle needs a flatbed tow truck?

Flatbed tow trucks are typically used for all-wheel-drive and four-wheel-drive vehicles, luxury cars, or vehicles that have sustained significant damage. If you’re unsure, you can describe your vehicle to us, and we’ll determine the best towing method.



Are your towing services available 24/7?

 Yes, our towing services are available 24 hours a day, 7 days a week, to assist you during emergencies at any time.



What payment methods do you accept?

We accept various payment methods including cash, credit/debit cards, and in some cases, mobile payment options.



Can you tow my vehicle to a repair shop of my choice?

Absolutely. We can tow your vehicle to the repair shop you specify, or we can recommend reputable repair shops in the area if needed.



What is the cost of your towing service?

The cost of towing depends on several factors such as the type of vehicle, towing distance, and the complexity of the tow. We can provide you with a quote once we have all the necessary details.



What should I do if my car breaks down on the highway?

If your car breaks down on the highway, try to move it to the shoulder safely. Turn on your hazard lights, stay in your car, and call us for assistance. If you feel unsafe at any point, call 911.

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